Data Privacy

Data Privacy

The Webasto Group companies respect your privacy and take the protection of your personal data very seriously. We think it’s important for you to know how and when we collect what data and how we use it. We have put in place technical and organizational measures to ensure that the rules governing data protection/privacy are strictly adhered to.

Collection and use of non-personal information (anonymous data collection)

You can basically visit the non-personalized websites of the Webasto Group (www.webasto.com, www.webasto-thermo.comwww.webasto-charging.com and www.webasto-group.com) without providing personally identifying information about yourself. When you visit our various websites, information of the sort that web browsers typically make available such as the current IP (Internet Protocol) address, browser type and the operating system of your PC, referring website, date and time and the sites you have visited are collected. However, it is not possible nor is it our intent to draw conclusions regarding your personal data.

Personal data

Personal data refers to information about your person. This includes information such as your name, address, mailing address, telephone number. Information that cannot be directly associated with your actual identity (such as time spent on the website or number of users of the website) is not included herein. Personally identifying data is only collected by the companies of the Webasto Group if you voluntarily provide it, for example, by filling out an application form or when registering for personalized services. The data you enter in such a form is only stored for the respective indicated use. For example, we require your complete address to process [job] applications.
We reserve the right to share your data with other enterprises of the Webasto Group, our authorized dealers and service partners, in order to improve our services to you. In the event that you request the offer of a dealer via our website, we disclose the personal data you have provided to the dealers you have selected. Disclosure of this data to third parties shall be precluded, unless you have expressly consented to such action.

Duration of data storage

Personal data submitted to us via our website is stored only for such time until the purpose for which you have provided it is served. Insofar as retention periods relating to commercial or tax law must be observed, the storage time for particular data may equal up to 10 years.

Your rights

If you no longer agree to the storage of your personal data or should it have become inaccurate, upon receipt of an appropriate notification, we will, in accordance with the statutory provisions, have your data deleted, corrected or blocked. Upon request you will receive, free of charge, information concerning all your personal data that we have stored. For questions regarding collection, processing or use of your personal data, for information, correction, blocking or deletion of data, please contact our customer center at info@webasto.com or write to the respective company of the Webasto Group. 

Use of cookies

Our websites uses “cookies”. Cookies are small amounts of data that can be stored on your computer’s hard drive. This data set is created and sent to you by the web server with which you have established a connection via your web browser (e.g. Internet Explorer, Mozilla Firefox). The cookie allows you to be identified when you revisit our website, precluding the need for you to resubmit data that you have previously provided. Most browsers are currently set by default to automatically accept cookies. However, you have the option to set your browser to reject cookies or to display them in advance. You can obtain information on this subject in the Help function of your browser. Furthermore, you can delete cookies on your system (e.g. Windows Internet Explorer) at any time. 

More information about the cookies used on this website can be found here.

Links to other websites

Our online services contain links to other websites. We have no influence on whether their operators comply with the laws on data privacy. Therefore, please make sure to review the data privacy policies provided in each case.  We also have no influence whatsoever on the lawfulness of the content of these websites. We therefore reject any and all responsibility for the content of other websites.

AT Internet privacy notice

To improve our website and optimize the content offered to you we use analytics by Applied Technologies Internet SAS, Bordeaux. For this purpose data is stored by a third party service provider. The service provider's servers are located in EU member states. For this analytics method, all data will be made anonymous during collection and analysed in aggregated form.

Your Internet browser automatically transmits data to our server when you access our websites. This data consists of: date and time of access, URL (address) of the referring website, retrieved file, amount of data sent, HTTP response code, browser type and browser version, browser extensions, width and height of the browser window, colour depth, operating system and your IP address (truncated and anonymized). Your IP address is used for geolocation analyses only. Your IP address is nor stored permanently nor crossed with other user data. This data is stored separately from other data you enter while using our website. It is not possible for us to link this data to a specific person. It does not contain any information which would allow the identification of individuals. Data is collected and used exclusively for statistical and for analytical purposes, such as for improving our offer.

To perform those analyses we are using cookies. They are stored as text files on your computer. For returning visits on the website they allow the identification of a computer system. You can refuse or delete cookies in your browser's preferences at any time. However, if you do so you may no longer be able to use all our portal's functions. Most of the cookies used are so called “session cookies“ that will be deleted when you finish your browser session. In addition, AT Internet uses two long-lasting (persistent) cookies, which are stored for 30 days or a maximum of 12 months.

Information and opposition:
By using this site you consent to the previously described procedure for analysing the use of our website. You'll find more information about AT Internet's measurement method on AT Internet's website: http://www.atinternet.com/en/company/data-protection/

You can object to all data processing by AT Internet at the following link:


Google Analytics privacy notice

This website uses Google Analytics, a Web analysis service of Google Inc. („Google“). Google Analytics implements so-called cookies, text files that are stored on your computer and facilitate analysis of your usage of the website. The information concerning your usage of this website generated by the cookie are generally transmitted to a Google server in the US and stored there. 

However, in the event of the activation of the IP anonymization at this website, your IP address will be previously abbreviated within all member states of the European Union or in other states that are contracting parties to the Agreement of the European Economic Area.  Only in exceptional cases shall the full IP address be transmitted to a Google server in the US and abbreviated there. Upon assignment by the operator of this website, Google will make use of this information to evaluate your usage of this website, to compile reports about the website activities and to provide other services to the operator of this website in conjunction with the usage of the website and other Internet usage. 

The IP address transmitted from your browser in the context of Google Analytics will not be combined with other data compiled by Google. You can prevent the storage of cookies by applying the appropriate setting of your browser software, but we do want to inform you that in this case you may not be able to make comprehensive use of all functions of this website. Furthermore, you can prevent the collection of the data generated by the cookie as related to your usage of the website (incl. your IP address) transmitted to Google as well as the processing of this data by Google by using this link (http://tools.google.com/dlpage/gaoptout?hl=de to download and install the available browser plugin.  

You may find more detailed information on terms of use and data privacy at  http://www.google.com/analytics/terms/de.html and/or at http://www.google.com/intl/de/analytics/privacyoverview.html. We would like to point out that at this website Google Analytics has been expanded to include the code ”gat._anonymizeIp();“ to guarantee an anonymized collection of IP addresses (so-called IP masking).


When we send out newsletters, emails and other electronic communications with advertising-related information (hereinafter “newsletters”) we do so only with the consent of the recipients or with legal permission. Provided that as part of a subscription to the newsletter, its contents are specifically outlined, these are decisive for the consent of the user.

If you subscribe to our newsletter, we use the information needed for this purpose or information you have provided to us separately, in order to regularly send you our email newsletter. You can unsubscribe from the newsletter at any time, and can do this at any time either by sending a message to the contact option described below or via a link in the newsletter that is provided for this purpose.

To subscribe to the newsletter, all you have to do is provide us with your email address. The subscription to our newsletter uses the so-called double opt-in procedure. In other words,  after registering, you will receive an email in which you are requested to confirm your subscription. This confirmation is necessary so that no one can subscribe by using someone else’s or an unknown email address.

Subscriptions to the newsletter are logged, in order for us to be able to verify the subscription process in accordance with legal requirements. This includes the storage of the time of registration (initial subscription) and confirmation, as well as the IP address.

You can cancel receipt of our newsletter at any time, i.e. revoke your consent. Thus, both your forms of  consent to having the newsletter sent are thereby voided simultaneously. You will find a link to unsubscribe from the newsletter at the end of each issue of the newsletter.

Questions and comments

For questions, suggestions or comments on the subject of data privacy, please contact our customer service by e-mail at info@webasto.com.
The rapid development of new Internet technologies requires us to adapt our privacy policy to changing conditions from time to time.  You will be informed of any modifications right here.

Data protection

Data Protection Webasto Group
Webasto SE
Kraillinger Straße 5
82131 Stockdorf

Group Data Protection Officer
Reinhard Bersch
Phone: +49 (89) 8 57 94-0